Terms of service

Welcome to Roselle House. By using our website and placing an order, you agree to the following terms and conditions.

Orders

All orders are subject to product availability. We reserve the right to modify or cancel any order if necessary.

Product Information

As flowers are natural products, slight variations in color, size, and appearance may occur. We strive to ensure every arrangement reflects the design shown on our website.

Pricing

All prices displayed on the website are in Egyptian Pounds (EGP) and may be updated without prior notice.

Delivery

We currently offer delivery across Cairo and Giza. Delivery times are estimates and may vary depending on traffic, weather conditions, and order volume.

Payment

Orders may be paid through the available payment methods displayed at checkout. Additional confirmation may be required before processing certain orders.

Returns and Refunds

Due to the perishable nature of fresh flowers, returns are generally not accepted after delivery. Any issues with an order must be reported within 24 hours of delivery.

Limitation of Liability

Roselle House shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Information

For any questions regarding these Terms of Service, please contact us:

Roselle House
WhatsApp: +20 113 155 6805
Email: rosellehouseeg@gmail.com

---